This Privacy Policy explains in detail the types of personal data we may collect when you interact with us. It also explains how we store and handle that data, and keep it safe.
We understand there is a lot of information here, but we want you to be fully informed.
We hope this Policy answers any questions you have but if not, please do get in touch with us.
Our products and services are aimed at those aged 18 and over.
Name: Azeco Limited
Company number: 1536676
Phone Number: 01803 446109
Email: info@azeco.co.uk
- We collect personal identifiers, contacts and characteristics (for example, name, email address and other contact details).
- We use your IP address for spam protection.
- We receive your personal information directly from you.
- We do not receive any information from third parties.
- Processing orders and returns.
- For internal record keeping.
- Improving our products and services.
- Sending promotional materials.
- Carry out market research.
- Customising the website.
Couriers
To deliver the products you have ordered/returned.
Third party companies
When a product is supplied by a third party, we will need to pass your details to them to enable the fulfilment of the order.
Law enforcement
In respect of fraud or other criminal activity affecting Azeco Limited.
We will share your email address and information related to your use of the website with Google to analyse the effectiveness of any advertising with them. You can disable cookies if you wish – see “Cookies” section.
Meta
We will share your email address and information related to your use of the website with Meta to analyse the effectiveness of any advertising with them. You can disable cookies if you wish – see “Cookies” section.
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. For example, if you have a five year warranty we will need to keep it until the warranty expires.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice.
If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
This website uses “cookies”. Cookies are small pieces of text sent to your browser by our website. They help our website remember information about your visit, which can both make it easier to visit us again and make our site more useful to you. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies.
The law on data protection, UK General Data Protection Regulation (GDPR), requires us to state the legal bases on why we collect and process your personal data:
Consent
Occassionally we ask for your consent. For example, we will ask you to tick a box to receive email newsletters or marketing material.
Contractual obligations
We sometimes need your personal data to comply with our contractual obligations. For example, if you order an item from us, we’ll collect your address details to deliver your purchase, and pass them to our courier.
Legal compliance
If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting Azeco Limited to law enforcement.
Legitimate interest
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example, we will use your purchase history to send you or make available personalised offers.
We will also send you direct marketing emails when you shop with us and do not choose to opt out – this is often called a ‘soft opt in’.
We also combine the shopping history of many customers to identify trends and ensure we can keep up with demand, or develop new products/services.
We will also use your contact details to send you information, telling you about products and services that we think might interest you.
We may contact you regarding market research.
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk